Privacy Policy.

Who we are

Party Pop Kids provides custom children’s party styling and event décor in Sydney and surrounding suburbs. For privacy questions, contact info@partypopkids.com.au or call 0415 678 356.

Information we collect

When you contact us, we may collect your name, email address, phone number, event date, venue suburb, occasion, theme, budget and any details or images you choose to share. We may also receive basic technical information needed to keep the website secure, such as your browser, device and approximate location.

How we collect it

We collect information when you use the enquiry form, email or phone us, communicate with us about a booking, or browse our website. Some website services, such as hosting, spam protection and form delivery, may process information on our behalf.

How we use information

• to respond to enquiries and prepare quotes;
• to plan, deliver and administer styling services;
• to communicate about your booking or request;
• to keep our website, systems and records secure; and
• to improve our services and website.

When we share information

We do not sell or rent personal information. We may share relevant information with trusted suppliers or service providers who help us run the website, deliver an event, process form enquiries or provide business administration. We may also disclose information where required by law. Some providers may store or process information outside Australia.

Keeping information

We keep information only for as long as we reasonably need it for the purposes described above, including record-keeping, dispute handling and legal obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure, so please avoid sending sensitive information through the enquiry form.

Your choices and access

You can ask what personal information we hold about you, request a correction, or ask us to stop using your information for optional marketing. Contact us using the details above. We may need to verify your identity before responding.

Cookies and website analytics

Our website uses cookies or similar technologies for hosting, security and basic functionality. We also use Google Analytics to understand how visitors find and use our website, including page visits and completed enquiry journeys. Google Analytics uses cookies and processes information about website activity, browsers and devices. We do not send the name, email address, phone number or message entered in our enquiry form to Google Analytics.

You can control cookies in your browser settings or use Google’s Analytics opt-out browser add-on. Read more in Google’s information about data from partner sites. Our website also links to Instagram and Facebook; their own privacy policies apply when you visit those services.

Privacy concerns

If you have a concern, please contact us first so we can try to resolve it. You may also contact the Office of the Australian Information Commissioner if you believe your privacy concern has not been resolved.